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How To Turn Off Tandem Insulin Pump

*Disclaimer: Talk with your endocrinologist before you do this. This stumped our endo and I am happy I establish a mode to disable this *

What Happened

A is my 11 year erstwhile autistic son. He is as well a blazon one diabetic. He uses the Tandem T-slim x2. It connects with his Dexcom, which is a type of continuous glucose monitor (CGM). This allows us to know what his blood glucose is without having to pierce his finger all day. It allows him to exist more of a kid and not testing continuously. The Dexcom even pushes his BG to my phone and my partner's telephone.

When I was setting upward the pump, I but went through the default settings. Practise NOT DO THIS. there is 1 setting that was causing him to wake up high. This is the auto off function. So, this function stops all insulin deliveries if the pump is inactive for a sure amount of time. This office is very useful for an adult, but for a preteen who likes to sleep in on the weekends, this causes high glucose.

We asked his endocrinologist. She did non know why it was doing information technology. She reached out to the Tandem rep, they had no idea. Nosotros were simply vigilant in stopping it when information technology auto close off. One thing almost a child who is autistic and is and then hyper focused, he ignores, does not hear or does not acknowledge the pump or Dexcom when it alerts him.

Anyhow, I had to get out early for piece of work this morning and saw his BG was a bit high. I called him into the room while I was getting ready.

I saw this:

Auto-off alarm (7a)

All deliveries stopped! No activity for more than 12 hours.

Nosotros bolused (gave insulin) for his loftier, it wasn't above what Dexcom could read, thankfully. No ketones. So I sent him dorsum to bed.

While with a true cat, waiting for the cat to eat, I googled on how to disable it. It took a while and Tandem does not make this very attainable, and so I am sharing with y'all on how to do information technology.

How to Disable this Part

After googling this, I was able to disable the function rather easily but the directions were hard to observe.

Directions from Tandem:

The default for this warning is preset to 12 hours. You tin fix it anywhere betwixt 5 and 24 hours, or off. To customize this alarm, tap OPTIONS > MY PUMP > ALERTS & REMINDERS > PUMP ALERTS > AUTO-OFF. Note: it is e'er recommended that you consult with your healthcare provider earlier making whatever settings adjustments.

These directions are not very accessible.

A was very nice to allow me to take photos of his pump in club to testify y'all.

Under pump options: touch "My Pump"
Then touch "Alerts & Reminders"
Then bear on "pump alerts"
Then bear upon "12 hours" that is side by side to "motorcar-off"
There will be a pop upwards that comes up that says "This feature will stop all deliveries if there have been no pump interactions for 12 hours. Turn auto-off off?" You lot would touch the bank check mark.
Then you will come across a screen with a toggle for auto-off. If it is green, it is enabled. If it is dark-green, just impact it and it will be greyed out. After y'all do that, touch on the cheque marking.
In the next screen, hit the bank check mark again, and information technology will be disabled.

Source: https://fierceautie.com/2022/04/18/how-to-disable-the-auto-off-function-on-the-tandem-t-slim-insulin-pump/

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